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Política de Privacidad

Volver a Recursos
Última actualización: Marzo 2026

Cancer Support Hub está comprometido con la protección de su privacidad. Esta política explica qué información recopilamos y cómo la usamos.

Información que Recopilamos

No requerimos registro ni recopilamos información personal para usar nuestro directorio de recursos. Cuando busca, recopilamos términos de búsqueda anónimos para mejorar nuestro servicio — no se asocia información de identificación personal con estas búsquedas. Si envía una sugerencia de recurso o formulario de contacto, recopilamos la información que proporciona (como su nombre, correo electrónico y mensaje) únicamente para responder a su consulta.

Cómo Usamos la Información

Los términos de búsqueda se recopilan de forma anónima para ayudarnos a comprender qué recursos necesitan más las personas. Los envíos de formularios de contacto se usan solo para responder a su mensaje. No vendemos, compartimos ni alquilamos información personal a terceros.

Cookies y Análisis

Nuestro sitio usa cookies esenciales para la funcionalidad básica. Podemos usar análisis anónimos para comprender cómo los visitantes usan el sitio y así mejorar nuestro directorio de recursos. No se recopila información de identificación personal a través de análisis.

Care Circle

Care Circle stores circle names, account email addresses, display names, memberships, invitations, requests, family updates, check-ins, email preferences and the time of each member’s last change in the circle in our shared account storage (Upstash Redis) so invited people can coordinate across devices. Circle content is not public, is not sent to an AI provider and is not included in our public resource directory or analytics. The owner controls invitations and access. Helpers see shared tasks and updates addressed to them; coordinators can also see care-team updates and all confirmed-helper details. The owner can see every update. New members may see earlier content permitted by their access level. Check-ins, including their optional notes, are visible only to the person who checked in, the people they chose and the circle owner.

Invitation links work once, expire after seven days, and require signing in with the invited email address. We store a hash of each invitation token; the full link is shown only when created. An invitation being accepted is temporarily kept in the current tab’s session storage so you can finish signing in. A planning note stays in that tab’s memory until you close the form; only the requests you review and post are saved. Use device keyboard dictation according to your device’s privacy settings.

Circle data remains until it is removed. You can delete your own requests and updates, download the information visible to you, or leave a circle. Leaving keeps your earlier contributions with the circle and reopens unfinished tasks you claimed. The owner can remove members, revoke unused invitations and delete the entire circle from the active service. Revocation prevents future access; it cannot remove information already viewed, printed or copied. Deletion from the active service does not recall copies or necessarily erase provider backups immediately. We do not store circle content in browser local storage. Sign out when using a shared device.

Check-ins are turned on only by the person themselves. Care Circle then sends email through our email provider, Resend: a check-in reminder to that person if they ask for one; an email to the people they chose when we have not heard from them for longer than they set, when they ask for help, when they share several hard days in a row, and when they are back in touch; and, to members who ask, emails about open requests. Those request emails become weekly when someone has not acted on the last three. Emails contain display names, the circle name and times. They never contain check-in notes, updates or request titles and details. We decide when to email from check-in times, the time of each member’s last change in the circle and how late the person usually checks in; no AI is used and notes are not analyzed on our server. Suggestions after a check-in, such as asking for a ride or finding counseling, and the crisis resources shown for certain words come from keyword matching in your browser. Anyone who has a reminder email can use its one-tap link, so the link works once, expires after three days and can only add a check-in. Check-ins are kept for 60 days and are removed when the person turns check-ins off or leaves the circle. A record of which emails were sent (their type, the circle members they went to and when) is kept for up to 45 days. Any member can turn off these emails in Care Circle. Updates and quiet days do not send email, text messages or push notifications. The service is for practical support and is not monitored for urgent or medical assistance.

Research Explorer

Research Explorer stores followed topics, saved publications and visit notes in this browser, including when you are signed in. These notes are not sent to our server or synced with your account. Other people using the same browser profile can see them. Use “Clear research data on this device” in Research Explorer to remove them. Clearing browser storage also removes them.

Research search terms are sent through our server to PubMed at the U.S. National Library of Medicine. Search responses are cached for up to seven days, with a new source check requested after six hours when visited. Avoid entering names or other personal identifiers in searches. Downloads and printed briefs include the notes you choose to add and remain under your control.

Sus Derechos

Puede solicitar la eliminación de cualquier información personal que nos haya enviado contactando a [email protected]. Los residentes del estado de Washington tienen derechos adicionales bajo la ley estatal de privacidad.

Preguntas

Si tiene preguntas sobre esta política de privacidad, contáctenos en [email protected].